FAQs

Fruit and Veg 

This all sounds amazing, but how does it work. 
It’s simple. Select the right box for you, pick a convenient delivery date (We deliver to certain postcodes on certain days) Leave us any special instructions when you check out online we will then drop your produce off to you as per your instructions.

What will be in my box? 

Each box you click on will give you a list of items can expect but unfortunately we can’t guarantee exactly what will be included in your box as it very much depends on what’s in season, what’s fresh and daily price changes. 

Can I customise the box? 

There is an option at checkout to leave us a quick note, feel free to request certain items or even tell us you hate beetroot, we will do our best to tailor your box, but we can’t make any promises! 

Will your desire to keep it local and seasonal mean I won’t have Banana’s? 

No, we will always favour local and in season produce but when certain fruits and vegetables are out of season in the UK or are not grow here, we source produce from around the world. Things may vary slightly week to week but we do aim to keep everything as standard as possible!

Is all your produce organic?

Our emphasis is on local, fresh and quality, we will be introducing a organic range shortly, if you are interested in organic in the meantime, drop us a message and we will try our best to source your organic produce. (The more people who request organic, the quicker we will get on it!)

How can I pay? 

We like to be as flexible as possible, at checkout you will be given the option to pay Cash on Delivery or via the secure online payment system “sage pay” where you can use pretty much most debit and credit cards, unless it’s your neighbour’s card! 

What if I have to cancel?

Not a problem, Give us a call, email us or give us a shout via our Facebook page (using the private messenger option). 

Will delivery cost a king’s ransom? 

In short, no it’s FREE on all orders £12.50 and over, we only deliver to certain postcodes on certain days, at the moment most deliveries are carried out between 12-6pm, once you have completed your order online, we will contact you to discuss an hour delivery slot if you would like, if you know you will be in between 12-6pm you can let us know on the delivery notes, and we will go ahead and schedule your delivery. 

I cant choose a delivery date at the checkout.

This will be because your address is outside our current delivery areas, however we are expanding the delivery radius all the time and would love to deliver to you if its feasible, please call us on 07968 471486 and we will see if we can add your address.

How do you keep the produce fresh and chilled?

We buy, pack and deliver your produce on the day we are delivering it to you, that way we can maximise the expected shelf life. We do all the deliveries ourselves in our own temperature controlled vehicles. 

Do I have to sign up to a weekly contract? 

No, not at all, we are all about flexibility, however if you would like to arrange a weekly, fortnightly or monthly delivery, let us know and we will happily set something up for you, this will remain flexible, meaning you can cancel anytime without us threatening to throw apples and pears at you. 

Would you like me to tell all my friends and family about your amazing service?

YES and we will even reward you for doing so, if a friend tells us they were recommended by you, and they order more than once, you will receive a £5 gift voucher as a big fat thank you from us. So feel free to tell the world, or at least everyone you know in Nottinghamshire, Lincolnshire, Derbyshire and some of South Yorkshire!  

What if I’m not in when you deliver?

Not an issue, just let us know when you checkout online the most suitable place for us to leave your order and we will do so. We can also deliver to your workplace, a friends or even your local pub (as long as you let them know first). When you checkout, you can leave an alternative delivery address (as long as the postcode is covered by our delivery rounds), and then leave us a note in delivery instructions and we will sort the rest.

Will I become super human by eating your amazing fresh fruit and veg every week? 

You will certainly feel better and have more energy if you increase your intake of fresh fruit and veg. (:

Which days do you deliver to my area?

This will vary depending on where you live, you will see the which days are available to you when you check out, see below for a guide.

Wednesdays:
Newark & Lincoln Area
Please place your order by 10am Tuesday for delivery the same week.

Thursdays:
Derby, Nottingham, Belper, Beeston, Long Eaton Area
Please place your order by 10am Wednesday for delivery the same week.

Fridays:
Mansfield, Sutton in Ashfield, Tibshelf, South Normanton and surrounding areas, Worksop, Retford, Barlborough, Whitwell, Clowne, Langworth.
Bolsover, Chesterfield, Dronfield, Clay Cross, S2, S8, S12, S14, S20, and surrounding areas.
Doncaster, Balby, Barnsley, Rotherham, Maltby, Stocksbridge, S5, S9, S3, and surrounding areas including parts of Sheffield Thorne.
Please place your order by 10am Thursday for delivery the same week.

Daily:
Ollerton & Retford, & Surrounding Villages:
Please place your order by 10am the day before you would like delivery.

Any Questions?

If you have any questions about delivery or anything else please do get in touch.